Welcome Relations Manager
迎宾关系经理

Responsible for leading the operations of the Welcome Desk, as well as the greater areas of the Welcome office operations to ensure smooth operation ａｎｄ total guest satisfaction. Act as the contact point for guests ａｎｄ other department talent during the daily operations ａｎｄ ensure that the Welcome Desk, Concierge team, Wired ａｎｄ W Lounge meet hotel standards to achieve consistent guest satisfaction.
负责迎宾部门的政策运营并负责宾客满意度。在日常工作中负责监督迎宾部，礼宾部，商务中心及W廊按照酒店标准服务并达到客人期望。